دور أجهزة ووكالات العلاقات العامة الأمنية في معالجة الأزمات

Abstract

This study focuses on the role plased by the organs and agencies of public relation specially these concerned with security in dealing with crisis (a descriptive analytical study with application and the management of public relations of the security organs into Sudanese National intelligence during the period 2010- 2014). The researcher has made used analytical descriptive method (Questionnaire) as a main tool the sample reached 50 individuals intently chosen the symbols are composed of all military reowns , starting from General rank and ending with the soldier mark. The study comprises Five chapters. The First one is the methodological frame; the second one, maintaining social relationship. There requirements are included; ( of public relations, the concept, establishment and the principles, the objectives of functions of public relations and activating the functions of public relations to realize the objectives). Chapter three deals with the organs of common relations and crisis management. And it comprises three chapters of the crisis, management and development of the crisis in the Academic studies the role of public relations in crisis management. Chapter four deals with the field study on the management of public relations with regard to the security organs into Sudanses National intelligence and the methodological procedures and the display of the explanations of data. Chapter Five deals with results, recommendation and proposals, appendices and the curriculum vitae: The researcher had reached to the following results: there are some obstacles that low the efficiency of public relations management in the face of crisis represented in the existence of the leak of data and information in the field of crisis management and the scarcity of specialized, trained and qualified human. The rarity of the use of specialized training courses in the management of public relation and crisis management. Polarization of specialized qualified cadre in the field of public management to work in the field of public relation and crisis management and to make the content of these coerce extensive.