الإدارة بالأهــــداف وأثرها على الخدمات المصرفيــة

Abstract

Abstract This research aimed at identifying the effectiveness of using management by objectives method in work and finding out those in charge point of view in banking towards applying management by objectives method. The problem of the research focused in the proper management by objectives concept as one of the modern managerial methods, and in the obstacles of management by objectives method in the Bank as well. The research highlights the Bank activity allergy, and the high efficiency it requires in its management, and the dynamic banks with its role in raising the economy of the country. The research experienced that the follow-up system weakness leads to impeding goals achievements. The researcher has relied on analytical and descriptive methods in defining the research problem, choosing and experiencing the hypotheses out of the research, where a questionnaire has been designed as a way so as to collect data and important information, which has been distributed for a random sample including social studies employees. The researcher has concluded some results, some of which are: Management by objectives enables those in charge of follow-up in implementing the desired objectives, thus developing electronic services increases the chances of management by objectives success, and works towards satisfying customers working towards setting the goals and determining the tasks and functional disciplines, including the concept of self-censorship.